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What prompted you to start looking for weight-loss medications like Ozempic or Mounjaro? *

How long did you consider it before making your first purchase? *

Less than a week

1–2 weeks

A few months

Over 6 months

Where did you look for information before choosing PharmaServe? *

Google search

YouTube

Reddit or online forums

TikTok / Instagram

Review sites (TrustPilot, etc.)

Doctor or medical provider

Friends or family

Other: _______

(Select all that apply.)

What kind of information were you most focused on? *

How to get a prescription

Cost comparisons

Shipping/delivery times

Reviews or testimonials

How the meds work

Doctor's credibility or approvals

Side effects or medical risks

Customer service or refund policies

(Select up to 3)

Had you purchased from an online pharmacy before ordering from PharmaServe? *

What was your biggest hesitation before ordering from an online pharmacy? *

Legitimacy or trust

Doctor approval process

Data/privacy concerns

Product quality

Delivery reliability

Refunds or cancellations

Confusion about the process

None – I was confident

(Select up to 3)

Why did you decide to go with PharmaServe? *

Fast and easy process

Better pricing

Trusted reviews

Responsive customer service

Better user experience

Felt more legitimate

Other: _______

Were you considering any other providers before ordering from PharmaServe? *

Yes

No

If yes, what made you choose PharmaServe over the others?

If you had chosen a different provider, what would have influenced that decision? *

What could PharmaServe do better to improve your experience? *

Would you recommend PharmaServe to a friend or family member? *

Yes, definitely

Maybe

No

If yes, what would you say to them?

Last Name

First Name

Phone *

Email *

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